Marketing Success Manager (Customer Training and Support) We are looking for outstanding candidates for the Marketing Success Manager position based in our Atlanta (Dunwoody) office. The Marketing Success Manager (MSM) is responsible for ensuring that each new ClickDimensions customer is equipped with the knowledge to get the most out of the ClickDimensions solution. This includes: …
Support Specialist Key Objectives Successfully resolve support tickets to our customers’ satisfaction by conducting support sessions though email, phone and web meetings Help team members in resolving support tickets and troubleshooting Identify and highlight best practices in support and contribute to a knowledgebase of articles Proactively assist new customers and partners in deploying and using …
Last September, we hosted the first Marketing with Microsoft Dynamics CRM Idea Conference where CRM and marketing experts shared their tips, tricks and best practices for marketing with CRM. It was such a success that we are bringing it back again this year! The goal of the conference has always been to provide a platform …
ClickDimensions is excited to welcome Lee Drinkall to the team as a Solution Success Engineer. Lee has been implementing Microsoft Dynamics CRM for over 5 years and is a Microsoft Dynamics CRM Certified Professional. She has most recently been working as a Senior Consultant for a Microsoft CRM Gold Partner in the United Kingdom. Lee …
It’s not news to anyone that marketing for mobile has become increasingly more important as users are completing more tasks and making more purchases on their mobile devices – in fact, in many countries, including the United States, more Google searches take place on mobile devices than on computers. However, according to a new report …
Have you ever wanted to mix the capacities of two ClickDimensions email template editors to build one email template? Here is how to build an email template in the drag and drop editor, then switch to the freestyle editor. Please keep the following in mind: You may switch from building your email template in the …
Building an Email Template Using Multiple ClickDimensions Editors Read More »
Some businesses, such as financial institutions, need to regularly send the same email to their customers in order to check in with them or keep them abreast of certain information, such as their account balance. This could be accomplished by manually scheduling a new Email Send every month, or it can be handled for a …
When speaking with prospective customers, our sales team is often asked if it is possible to automatically create and update a contact record based on the information entered into a custom entity record. For example, a university may have a custom parent entity that is used to store information about students’ parents. On certain occasions, …
Automatically Create and Update Contacts Based on a Custom Entity Read More »
ClickDimensions is excited to welcome Eryka Adams to the team as a Marketing Success Manager. Eryka is originally from New York City, but is currently living in Greenville, SC, and will work in our Greenville office. Previously Eryka worked for Servosity (a backup and disaster recovery cloud provider) in Partner Development. She has a B.S. …
Please join us in welcoming Kellany Merck to the ClickDimensions team as a Marketing Success Manager. Kellany is originally from a really small town, Lula, Georgia, but now lives in Atlanta. She recently graduated from the University of Georgia with a degree in Marketing, an emphasis in Digital Marketing, and a minor in Religion. Kellany is passionate …
