The full version of this article was first published at: Get More From Your Call Data with Conversation Intelligence Deciphering the value of your inbound calls is never easy. You need to know not only which of your campaigns are generating the most calls, but also which of these leads are sales-ready. Sometimes it seems …
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The full version of this article was first published at: The 5 Best Call Tracking Tools for Marketers One of the questions we answer for our clients every day is “what happens when a prospect picks up the phone?” There are so many tools out there for tracking online activity like web form submissions, but …
The full version of this article was first published at: Route Calls by Location with Geo-Routing If your company serves multiple geographic areas, or has multiple locations that serve different areas, ensuring callers reach the right person on the other end of the phone line can prove difficult. Your clients don’t enjoy being put on hold and transferred, …
The full version of this article was first published at: Create Custom Call Reports with Filters Getting the most out of your phone call analytics is not always a simple task. With so much data at your fingertips, it can be hard to unearth the full story of what’s happening with your marketing campaigns. Here …
The full version of this article was first published at: Call Tracking Metrics: The Most Important Metrics to Measure If you’re managing or marketing for a business that runs on inbound phone calls, first consider yourself lucky. Inbound calls convert at a higher rate than any other lead channel, dwarfing other web activity with 30 to …
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We’re joining other leading experts in the local search game to share in the hottest marketing strategies and trends at LocalU Advanced. These advanced-level sessions will give you the opportunity to discuss local search and SEO topics like keyword research, Google Analytics, and measuring ROI on your local campaigns. Additionally, attendees will be able to …
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Are you sitting in your office, store, or home waiting for your phone to ring? It’s not a fun feeling, knowing that your potential clients or customers are out there somewhere, but aren’t reaching out to you. Many times I talk to people who know they can get more sales if they can just get …
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Whether it’s for business or personal use, there are plenty of reasons you may want to know how to track a phone call. But what exactly does this entail? We’ll discuss what call tracking means and how to track phone calls to improve your business.What is Call Tracking? Call tracking goes beyond the simple capabilities …
Andy Powell, CEO and Co-Founder of CallRail, took home fourth spot on the elite list of Atlanta’s Top Entrepreneurs in the Upper Market Category last week when TiE Atlanta announced the 2016 honorees at the second annual award ceremony. “I’m honored to be included among the entrepreneurs recognized by TiE Atlanta,” said Powell. “I’m grateful …
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A phone call is often the first experience that customers have with your business and it’s important that you make a good first impression. In fact, a Harrison Interactive study found that 86% of customers are willing to pay a premium for a better customer experience. Good customer experiences are crucial to any business’s success, …
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