To drive adoption of the patient portal, medical providers must leverage one of the most valuable features: Secure Messaging. Through detailed analysis of use cases for the Omedix Patient Portal, our finds indicate that a comprehensive Patient Engagement strategy with high Secure Messaging usage rates, are significant drivers for Meaningful Use attestation. While most medical providers have adopted Electronic Health Records (EHR), and provided patients access to these records via a Patient Portals, secure messaging is still far underutilized. Other valuable features were bundled with the Patient Portal ito help drive adoption and provide Meaningful Use cases, like secure messaging and online billpay. All of these features were aimed at enabling patients to self-manage their healthcare and improve the patient experience. There are many benefits to Secure Messaging beyond Meaningful Use attestation. From data gathered through the Omedix Patient Portal, it is clear that Providers are utilizing Secure Messaging for many key office functions: Notification of Balance Due – Online BillPay Automated follow through on routine health concerns Responding to patient questions and concerns Monitoring and helping patients manage their condition or illness Promoting coordination of care between office visits Requesting prescription refills and referrals Getting help with billing and insurance issues Making adjustments to a care plan. The effect Secure Messaging has on a practices office goes far beyond patient portal adoption. From streamlining office procedures, and promoting a paperless medical office, Secure Messaging is delivering the following tangible benefits: Eliminates the need to answer and return many phone calls…
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