With un-collectable healthcare costs estimated above $120 billion annually, providers are seeking innovative and streamlined patient friendly billing services to not only increase revenue, but also to increase patient satisfaction.While more than 80% of office-based healthcare providers have incorporated electronic health records, the vast majority continue to struggle to offer patient friendly billing that is best suited for to collect payment for services rendered. This is complicated by the recent precipitous rise in high-deductible healthcare plans and more patients being billed directly for a greater percentage of medical costs. Act now to learn how Omedix is leveraging technology to offer a full suite of Patient Engagement tools for your medical practice that have proven to improve patient satisfaction. Follow these three primary patient friendly billing interactions a medical provider has with their patient that are ideal for discussing the financial commitment, and exploring ways to secure payment for services rendered, and you’ll increase patient satisfaction. By far, the most effective way to secure payment for services, and set the stage for a sound financial policy for your practice, is by collecting the co-pay prior to the appointment. But how do you do it? Have the billing conversation when setting the appointment. Long gone are the days when providers didn’t need to think in business terms; those who survive are becoming proactive, and this includes communicating about the finances before patients ever see a physician. Collect at least a portion of payment pre-visit. With high deductibles and patients responsible for more of their bill,…
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