SmartField Leverages Field Service Management API to Increase Workforce Efficiency with Google Glass The SmartField Field Service API will allow Field Service Technicians with Google Glass the ability to send and receive real time video from-and-to the field, empowering customers with real time progress and proof of delivery into field performance. Work orders can be received and acknowledged by technicians instantly, eliminating the guess work of acceptance by the field. “We are expecting our customers to add 20-30% more site visits per day without adding resources”, said Ron Babich, CEO of SmartField. “This first of its kind collaboration is expected to drastically increase efficiency by arming technicians direct access to reference libraries in the field with complex step-by-step instructions to each service task”, said Babich. The SmartField API to Google Glass is anticipated to increase revenue for companies who provide resources in the field with higher customer satisfaction and upsell opportunities. Visual access to field technician work is expected to eliminate customer wait time by empowering customers with field information through their web browser. Results are expected to speed up approval times, increase first time fix rates, and ultimately drive profits for field service providers and customers across all industries including: Oil and Gas, IT/Computer, Health Care, Telecom, Mining, Mechanical Repair, and others. SmartField for Google Glass is priced per cloud server instance and is available to all industries. About SmartField SmartField is the leading provider of field service and mobile workforce management applications. SmartField’s patented platform for field service…
Read More: SmartField Software Leverages Field Service Management API to Increase Workforce Efficiency with Google Glass
