Customers often ask if it is possible to embed a video directly into a ClickDimensions email template. The quick answer is yes. However, this is a question that requires consideration of email clients as much as ClickDimensions itself. While it is possible to add videos into an email, there is very little support for displaying videos in email clients. Apple Mail supports most video embedding options, current versions of Outlook do not support anything, and other email clients generally fall somewhere in between. In general, GIFs are your safest bet for displaying animated content in an email; other options will likely not display for your recipients. If you need to have a video in your email, a better option may be to insert a screenshot of the video and have it link to a video hosted on your website or another site, like YouTube. The following table provides a breakdown of which video formats are supported in different desktop, web and mobile email clients. Email Client Flash Windows Media QuickTime Java Applet Emb MPEG Animated GIF HTML5 Desktop Apple Mail Lotus Notes 6.5 Lotus Notes 7 Lotus Notes 8+ Outlook 2003 Outlook 2007+ Thunderbird Windows Mail Web-based AOL Gmail …
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